PRIVACY POLICY

1. Introduction

This Privacy Policy explains how Dellium Property Management Ltd (“the Company”, “we”, “us”, “our”) collects, uses, stores, and protects the personal data of clients and users of our services.

2. Legal Basis

We operate in accordance with the Kenya Data Protection Act, 2019.

3. What Data We Collect

We may collect the following types of information:

Name, phone number, and email address
Postal address and identification details for contracts
Payment and tax information
Property-related information (if provided)

4. How We Use Your Data

We use your data solely for the following purposes:

Providing property management services
Processing payments and rental transactions
Contacting you regarding maintenance or service matters
Complying with legal obligations

5. Data Sharing with Third Parties

We do not share your personal data with third parties, except in the following cases:

Subcontractors (e.g., security, maintenance services)
Tax and regulatory authorities (as required by law)
Payment providers (e.g., banks, M-Pesa)

6. Data Protection

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or alteration.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent for data processing
File a complaint with the Office of the Data Protection Commissioner (ODPC)

8. Contact

If you have any questions about our privacy practices, please contact us:

Dellium Property Management Ltd

Email: office@delliumproperty.com

Phone: +254 771 638 117